Delaware Goodwill Graduate Awarded For Representing Values of Organizations' Founder

Goodwill Industries International
Thursday, 19 June 2003

A homemaker for 30 years and recently widowed, Arline Docherty, knew she needed to learn computer skills to find employment. She entered the Computerized Office Skills Training program at Goodwill Industries of Delaware and Delaware County (Wilmington) in August 2001. While she mastered Microsoft Word, Excel and Access software, Docherty also encouraged her classmates and helped them succeed in their training.

Four months later, on the day after graduating first in her class, she was hired as the Administrative Assistant for the Goodwill's President and CEO, Ted Van Name, the Marketing and Communications Director, and the Retail Director. "Her job tasks are diverse, but she completes them with style, class and tact," staff say of Docherty. Her day entails writing and designing a Goodwill newsletter to updating retail spreadsheets to assisting customers with car donations and taking minutes at board meetings.

While Docherty excels at her work, she is committed to improving her skills. She approaches new tasks and challenges as opportunities to learn. She is taking college courses via the Internet from University of Maryland University College. "Her work ethic, knowledge of computer systems and organizational skills make Arline a very valuable employee," says Van Name.

For her desire and hard work to support her family while inspiring others, Docherty has earned Goodwill's Edgar J. Helms Award for Graduate Staff. The award recognizes a Goodwill Graduate Staff who exemplifies the mission of Goodwill Industries and the values of founder Edgar J. Helms.

For more information, or to contact Goodwill Industries International, see their website at:

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